Author Topic: Items going negative & mutiple emails  (Read 385 times)

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Sweetwater

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    • Australian Lure Shop
Items going negative & mutiple emails
« on: November 05, 2016, 05:22:33 pm »
Hi,

On several occasions have store items going into negative stock when shopping cart is in use.

Also the customer is recieving many many many of the same sales confirmation emails over several days after the purchase.

Is there a fix for this?

ezCommunitySuite

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Re: Items going negative & mutiple emails
« Reply #1 on: November 05, 2016, 05:43:15 pm »
Sent the latest link to the store in a pm.

Sweetwater

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    • Australian Lure Shop
Re: Items going negative & mutiple emails
« Reply #2 on: November 05, 2016, 05:48:49 pm »
Thank You EzStore  8)

Assuming I only need to replace sources>Store.php or replace everything?
« Last Edit: November 05, 2016, 05:51:35 pm by Sweetwater »

Sweetwater

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    • Australian Lure Shop
Re: Items going negative & mutiple emails
« Reply #3 on: December 05, 2016, 08:27:24 am »
Latest version installed but am still having stock quantity go from positive (any amount) into negative quantity when only 1 item is purchased.
Requires stock is turned on
Shopping Cart is turned on

Can this be looked into to resolve?

ezCommunitySuite

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Re: Items going negative & mutiple emails
« Reply #4 on: December 05, 2016, 10:31:52 am »
How many does it go negative by when an order is placed?

Sweetwater

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Re: Items going negative & mutiple emails
« Reply #5 on: December 07, 2016, 07:16:56 am »
The amount varies, can go upto negative 10 or more at times.



Most recent example
2 line items purchased. 1 of each

Item 1. 1 in stock, 1 purchased. Item went to -1 (negative 1) should gave gone to 0 in stock
Item 2. same as above.

Item requires stock is turned ON
Shopping cart is turned ON



Another example

8 Items purchased. 1 of each
2 items went to negative 2 (-2) & 1 item went to negative 1 (-1). Other 5 items were ok.



Can PM you admin user & password to take a look?

Kind Regards,

 

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